Privacy Policy

At Mascota Bella, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website [www.mascotabella.com].

1. Information We Collect

We may collect the following:

  • Personal details (name, email, phone, billing/delivery address).

  • Payment information (processed securely by third-party providers).

  • Usage data (IP address, browser type, pages visited).

  • Cookies and tracking pixels (for analytics and advertising).

2. How We Use Your Data

  • To process and deliver orders.

  • To communicate with you about your orders or inquiries.

  • To send promotional emails (only if you consent).

  • To improve our website and customer experience.

  • To serve relevant ads on platforms like TikTok, Facebook, and Instagram.

3. Sharing Your Data

We do not sell your personal data. We may share information with:

  • Trusted payment processors (e.g., PayPal, Stripe).

  • Shipping and logistics providers.

  • Advertising platforms (e.g., TikTok, Meta Ads).

4. Data Retention

We retain your data only as long as necessary for business or legal requirements.

5. Your Rights (EU GDPR)

As an EU customer, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing (e.g., marketing).

  • Request data portability.

To exercise your rights, contact us at: 📧 privacy@mascotabella.com

6. Security

We use secure servers, encryption, and industry-standard practices to protect your information.